🎧 Customer Service

We’re here to help with orders, support, sales inquiries, and general assistance.

At Shenzhen iWheels Technology Co. Ltd (“iWheels”, “we”, “us”, “our”), customer satisfaction is our top priority. Our Customer Service team is available to assist you with product inquiries, order support, returns, warranties, and general questions.

📞 Contact Us

• Phone / WhatsApp: +852 5787 5366
• Customer Support: help@shenzheniwheels.com
• Sales Inquiries: sales@shenzheniwheels.com

We aim to respond to all inquiries within 24–48 business hours.

🛠️ How We Can Help

• Order status and tracking assistance
• Product information and compatibility questions
• Returns, refunds, and warranty support
• Technical and after-sales support
• Wholesale and bulk purchase inquiries

📍 Our Offices

Main Office (China):
Room 325, Grade A Office Building, Shengji Times,
Yajiyuan, 8208 Baoan Avenue, Wan Feng Community,
Xinqiao Street, Shenzhen, Guangdong, China

Hong Kong Office:
Unit B, 10/F, Lee May Building,
788–790 Nathan Road, Mong Kok,
Kowloon, Hong Kong

⏰ Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Closed on weekends and public holidays.

💬 We’re Here for You

Whether you’re a new customer or a long-term partner, iWheels is committed to providing fast, professional, and reliable service.