🔒 Privacy Policy
How Shenzhen iWheels Technology Co. Ltd collects, uses, and protects your personal information.
Shenzhen iWheels Technology Co. Ltd (“iWheels”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Website.
📋 Information We Collect
We may collect the following types of information:
- Personal details such as name, email address, phone number, and delivery address
- Payment and transaction details (processed securely by third-party providers)
- Account information, order history, and customer service communications
- Technical data including IP address, browser type, and usage data
⚙️ How We Use Your Information
- To process and fulfill orders
- To manage your account and provide customer support
- To communicate order updates, service notices, and support responses
- To improve our Website, products, and services
- To comply with legal and regulatory obligations
🔁 Sharing of Information
We do not sell or rent your personal information. Your data may be shared only with trusted third parties such as payment processors, logistics partners, and IT service providers, strictly for the purpose of fulfilling our services.
All third parties are required to protect your information and use it only for the intended purpose.
🛡️ Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, we continuously review and improve our safeguards.
🍪 Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience, analyze Website traffic, and enable essential functionality such as shopping cart and checkout features.
You may disable cookies through your browser settings; however, some features of the Website may not function correctly.
👤 Your Rights
- Request access to your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request restriction of processing where applicable
🗂️ Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
🔄 Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
📩 Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 sales@shenzheniwheels.com
