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🚚 Shipping & Delivery Policy
Fast, reliable, and transparent shipping — so you can shop with confidence at iWheels.
📦 Delivery Timeframes
Orders are typically delivered within 10–45 business days from confirmation. Timelines may vary depending on:
- Product availability & stock levels
- Courier service capacity
- Your delivery location
✅ A delivery is considered complete once your package is signed for by you (or an authorized recipient).
🕒 Delivery Attempts
Deliveries occur during business hours only (excluding weekends and public holidays).
- First attempt → Standard delivery.
- Second attempt → Courier will contact you for details.
- Third attempt → If unsuccessful, the parcel is returned to our warehouse. Refunds exclude shipping fees.
⚠️ Please double-check your delivery details. We cannot be held responsible for incorrect or incomplete addresses.
🌍 Global Shipping
We proudly ship worldwide 🌎. Please note:
- No deliveries to P.O. Boxes
- One address per order
- International customers may be subject to customs fees & import duties, payable locally
🔎 Order Tracking & Support
Once dispatched, you’ll receive a tracking number via email to follow your package in real time. If you experience any issues, our customer support team is here to help.
📩 Contact us: sales@shenzheniwheels.com
